🔨 Product Features

Everything in one platform

Six core modules that cover every stage of your WhatsApp sales operation.

📱 Feature 01

WhatsApp Lead Capture

Every inbound WhatsApp message is automatically captured as a lead.

1
WhatsApp webhook receives inbound message
2
Lead profile created automatically (name, phone, source)
3
Conversation stored and linked to lead
4
Score calculated instantly
Works with Twilio · Meta Cloud API · WhatsApp Business
Incoming leads
M
Mohammed Al Farsi
I want to buy in Palm Jumeirah
✓ Captured
E
Elena Petrova
What are the payment plans?
✓ Captured
K
Khalid Al Mansoori
Can you send me a brochure?
✓ Captured
All 3 leads captured automatically • 0 missed
🤖 Feature 02

3-Level AI Reply System

AI classifies every message instantly. Simple auto-replied. Complex suggested. VIP always human.

Powered by GPT-4o · Configurable thresholds
The 3-level decision engine
Level 1 — AUTO REPLY
Greetings, pricing, brochure → AI sends automatically
Level 2 — SUGGEST ONLY
Complex messages → AI suggests, human decides
Level 3 — HUMAN HANDOFF
Negotiation, VIP, legal → human notified immediately
📊 Feature 03

Real-Time Lead Scoring

Every lead scored 0–100 based on engagement, budget, and buying signals. Always visible.

Automatic · Real-time · No manual tagging
Lead scores
Mohammed
92
Sophie
88
Elena
64
Khalid
58
David
32
🔥 Hot 80+ 🌡️ Warm 50+ ❄️ Cold <50
🧭 Feature 04

Smart Lead Routing

Three routing decisions made automatically. Workload-balanced. VIP escalation instant.

Workload-balanced · VIP escalation · Auto-assign
Routing decisions
AI Handles
Simple intent, early stage
AUTO
Assign to Agent
Score >60, buying signals
AGENT
Escalate to Manager
VIP, budget ≥2M, negotiation
VIP
🔁 Feature 05

Follow-up Automation

Never let a lead go cold. AI generates contextual follow-ups. One-click send.

AI suggestions · Smart alerts · One-click send
Follow-up queue
Overdue — Mohammed Al Farsi
"Hi Mohammed, just checking in on the Palm Jumeirah unit. Ready to schedule a visit?"
Reminder — Elena Petrova
"Elena, the 40/60 payment plan offer ends this week. Want me to reserve a unit?"
👥 Feature 06

Pipeline & Team Management

Full pipeline, tasks, roles, and performance — all in one dark dashboard.

Pipeline · Tasks · Roles · Performance
Pipeline stages
NEW
12
CONTACTED
8
QUALIFIED
5
WON
3